ACH - Leaders WHS & IM Handbook

Self-Insurance and RTWSA Claims for Compensation Return to Work and Claims Support ACH Group is a self-insured employer, meaning we directly manage workers’ compensation claims under the Return-to-Work Act (2014). Employees who suffer a workplace injury have the right to lodge a claim for compensation to access income support and medical expenses beyond early intervention services.

Recovery and Return to Work

ACH Group follows a proactive approach where early return to work is the standard practice. We make every effort to provide meaningful duties that align with an employee’s capacity.

Key leadership responsibilities in this process:

• Our Rehabilitation & Return to Work Coordinator works closely with employees and leaders to facilitate recovery.

• Supervisors/managers, in collaboration with the Head of Injury Management and Audit and external consultants (if required), oversee the return-to-work process.

• Employees are required to participate actively in return-to-work planning and implementation.

The Return to Work Coordinators will provide assistance to leaders and the Head of Injury Management and Audit as follows:

While early return to work is encouraged, seriously injured employees are not obligated to participate in return-to-work activities or develop a formal return-to-work plan. Understanding your rights and entitlements is essential when managing a workplace injury.

• Coordination of medical treatment to aid recovery. • Assistance with lodging claims when necessary. • Worksite assessments to identify suitable duties in line with medical recommendations.

• Advice on rights and responsibilities under the Return-to-Work Act. • Development and implementation of return-to-work plans. • Regular meetings with employees, claims managers and medical providers to track recovery progress.

Select the sections below to learn about the claims process and the potential benefits available to you.

Rights and Responsibilities

Select the Rights and Responsibilities to learn more.

Making a Claim for Compensation

Potential Entitlements

Employee Rights

Employee Responsibilities

ACH Group’s Responsibilities

Leaders WHS & IM Handbook

Leaders WHS & IM Handbook

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